Terms of use

Rule n° 1

Support4Ukraine makes no profit, the purpose is not commercial. It is a platform for associations & initiatives working in favor of Ukraine to sell products to raise money for charitable projects in Ukraine. Team Support4Ukraine (S4U) is composed entirely of volunteers.

Rule n° 2

As part of a purchase, and after logging in to the site, Support4Ukraine offers several secure payment methods. Following these steps, a confirmation email will be sent as soon as possible to confirm your order. The order is considered firm on receipt of email confirming the final registration of the order and its rules. The goods remain the property of S4U until full payment thereof.

For establishing useful evidence, S4U retain the full details of the user. The online provision of the credit card number and the final validation of the order shall be evidence of all of said control under the provisions of Law No. 2000-230 of 13 March 2000 (french law) on adapting the law of evidence to computer technology and on electronic signature, and will be worth payment of amounts incurred by the seizure of the items on the order. This validation is worth signature and acceptance of all operations at the site.

Rule n° 3

Unless explicitly mentioned mentioned in quotations, prices are expressed in Euro including value added tax applicable on the date of the order; any rate change will be reflected in the price of items. S4U reserves the right to change prices at any time, provided that the price appearing in the catalog the day of the order will only apply to the customer. The prices include order processing fees, and include customs duties and handling, packing and insurance for a delivery in France or abroad. The shipping charges are extra to the customer, unless expressly agreed.

Rule n° 4

Next the goods and services concerned, the User can pay for purchases online to order by credit card; through Paypal tool (CB, VISA, MASTERCARD, Blue e-card), bank check or bank transfer. S4U does not accept other means of payment online. The price is payable in euros and payable to the order. The user's account will be debited only when validating the order, the amount of goods or services purchased.

Rule n° 5

Once registered, the order is delivered to the address that was specified by the user. S4U agrees to make deliveries of items ordered as soon as possible. The average time observed are 4 to 7 days for home delivery. Delivery times are only given as an indication; if they exceed thirty days from the order, the sales contract may be terminated and repaid user. To bring its S4U deliveries can not be held responsible for the loss, misguidance or theft of an order. The risks are borne by the user at the time when the goods have left the shipping premises. In case of damage during transportation, complaint must be addressed to the carrier within three days (indicative) after delivery.

Rule n° 6

Users, if they are non-professional individuals, have a seven day working days period after the delivery of their order to return the product to S4U for exchange or refund without penalty, except for expenses back.

Rule n° 7

The information requested from the user is required to process the order by S4U. S4U thus reserves the right to collect data about the user, including the use of cookies. Subject to the express consent of the user, S4U may use personal data to better inform the S4U offers. S4U agrees not to transmit for commercial identity and contact information of service users to third parties. The user is informed that he can at any time choose not to receive commercial messages by clearing the box under "My Preferences" in his profile or send us an email requesting it. According to Article 27 of the French computer law, files and freedom of 6 January 1978, users have a right of access and rectification on the data concerning them right can be exercised by writing to S4U.